Neomine (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Neomine platform.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Email address

• Username

• Wallet address

• Contact information provided voluntarily

1.2 Technical Information

• IP address

• Browser type and version

• Device information

• Operating system

• Access times and usage data

1.3 Transaction Information

• Investment and mining plan activity

• Referral activity

• Withdrawal and deposit records

Neomine does not collect unnecessary personal data.

2. How We Use Your Information

We use collected information to:

• Provide and operate cloud mining services

• Manage user accounts

• Process transactions and withdrawals

• Maintain platform security

• Improve system performance using AI analytics

• Communicate important service-related information

• Prevent fraud, abuse, and unauthorized access

3. Artificial Intelligence & Automation

Neomine uses artificial intelligence to monitor platform performance, optimize mining operations, and enhance security. AI systems process technical and operational data only and do not make decisions involving personal profiling beyond platform functionality.

4. Data Protection & Security

We implement appropriate technical and organizational security measures to protect user data, including:

• Encrypted data transmission

• Secure servers

• Automated monitoring systems

• Restricted access to sensitive information

While we strive to protect all data, no online system can be 100% secure.

5. Cookies & Tracking Technologies

Neomine may use cookies and similar technologies to:

• Improve user experience

• Maintain session security

• Analyze platform traffic

Users may disable cookies in their browser settings, though this may affect platform functionality.

6. Data Sharing & Disclosure

Neomine does not sell, rent, or trade personal data.

We may share information only when:

• Required by law or legal process

• Necessary to protect platform integrity and security

• In cooperation with trusted service providers under strict confidentiality

7. Third-Party Services

Neomine may integrate third-party services for analytics, security, or infrastructure. These providers are required to comply with data protection standards and use data only for agreed purposes.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data

• Request correction of inaccurate data

• Request deletion of data

• Restrict or object to data processing

Requests can be made through the platform’s support contact.

9. Data Retention

We retain user data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

10. Children’s Privacy

Neomine services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

Neomine reserves the right to update this Privacy Policy at any time. Changes will be effective upon publication on the website.

Users are encouraged to review this page periodically.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact Neomine support through the official platform communication channels.